Found EliteFinance to have more functionality and better reporting than their previous solution.

Improved communication with owners and customers through EliteCRM and the Owners app.

Customisability enabled a bespoke system which best meets the company’s needs.

Coastfields, an operator of nine holiday parks on the Lincolnshire coastline, opted for a gradual approach to upgrading their business systems, initially focusing on finance with EliteFinance.

Impressed by the functionality, control, and reporting capabilities of EliteFinance, they transitioned to a complete park management system with EliteParks and the top-tier EliteCRM Diamond solution.

The integration of EliteParks with the finance system streamlined their operations and provided comprehensive tools for business management. Coastfields valued our progressive approach and responsiveness to customer needs.

The challenges

  • Coastfields had been using Sage50 as their finance solution, which they recognised as outdated. They sought alternatives to Sage in the marketplace to streamline and improve their financial processes.
  • Coastfields wanted to focus on upgrading and introducing new technology into their business. They were looking for a solution that offered more functionality, control, and better reporting than their existing finance solution.
  • The holiday park industry was undergoing a digital awakening, and Coastfields acknowledged the need to embrace technology.
  • Coastfields, as a family-owned holiday park operator, was expanding its business, anticipating increased demand due to the impact of COVID on international travel.
  • Coastfields aimed to reduce business costs and improve efficiency by integrating EPOS sales into the software. Significant time and cost savings were achieved, such as reducing the time it took for EPOS sales and invoicing site fees.
  • Coastfields saw the software solutions as a way to futureproof their business, enabling them to adapt to changing market conditions and customer preferences. The adoption of technology was seen as an investment that would yield payback over the years.
Solutions implemented

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parks across Lincolnshire

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options including caravans, lodges, and more

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Firstly, I was really impressed with Jamaine and the team and then it was an added bonus to see that the solution they were proposing – EliteFinance – offered quite a lot more functionality, more control, and better reporting.

Ryan, Head of Finance,

Coastfields

It was just more dynamic and straight away we were seeing time and cost savings using EliteFinance. I’m also quite technically minded, so once I was able to see how EliteFinance was structured, it made more sense than other systems as you can build and modify the solution.

And of course, it has Microsoft as the base platform. At that point, I knew we could make great leaps in the business if we explored implementing a full park management system with Elite Dynamics.

Ready to upgrade your current software?

1

Contact us by completing our online form or calling the enquiry number to arrange a Discovery call with one of our consultants.

2

After your discovery call, we’ll invite you to a demonstration of our proposed solution which meets your IT business requirements.

3

Once you’ve had your software demonstration and all your questions have been answered, we’ll work on an Indicative Price Illustration for you that shows a clear breakdown of all fees and resources included.

4

If you’re comfortable with the Indicative Price Illustration, we’ll visit your business and conduct a series of Business Process Analysis workshops with your team. This allows us to walk through you processes and map them to the functionality of the solution, ensuring that the proposed solution will fit your business and deliver to your stated objectives.

5

Once step 4 is complete, we’ll produce a business proposal for you to review with your team which includes the commercials, the delivery scope, and high-level project plan. After contracts are signed, we’ll organise a project kick-off meeting where you will be formally handed over to the implementation team.

6

By joining the Elite Community, you are now part of a very special group of businesses in the park & marina industry, who all share the same enthusiasm for world-class Microsoft Dynamics 365 technology.

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