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Cookie Policy

This website stores cookies on your computer, which are used to collect information about how you engage and interact with our website. The intelligence we gather enables us to customise your browsing experience and improve our customer service. We also use cookies to collate analytics and metrics about our visitors both on this website and other media.

What is a cookie?

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

  • Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website.
  • Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site.
  • Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.
  • Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What to do if you don’t want cookies to be set?

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. We understand.

If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

How do we use cookies?

We use cookies to track and profile customers such as action tags and pixel tracking on our website to assist our sales journey, marketing communications and customer service.

We also use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features and to enhance the functionality of the website by storing your preferences. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to cookies and other similar technologies as listed in this website cookies policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject or disable cookies completely. We have also included information on how you can opt out. Remember, these cookies are not harmful to your computer and they hold no personal or sensitive information about you, however you can still opt out of them if you wish.

The table below shows all of the cookies we and third parties use on our website. It explains what these cookies are, what they do and which third party company issues them.

Description of cookies on this website

ASP.NET cookies (ASP.NET_SessionId)
This cookie is essential for use of the website, as it creates an anonymous “session” that allows the website to respond to your requests. This cookie is deleted when you close your browser. Visit the Microsoft website.

Google Analytics
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google.

Session Cookies
We use a session cookie to remember basic information related to your journey through the site i.e. that you have requested storage at a specific store. The cookie holds no personal information and expires once you close your browser.

Google Display Advertising Network Cookies
These companies use cookies to discover general information about the pages on our site that you visit, and it also processes IP addresses to collect other non-personally identifiable information in order to place you in a “market segment”. This includes data about the country, city or region where you are located and your domain name (e.g. what ISP you use). It then places advertisements onto pages you subsequently visit which it believes people in your market segment will find relevant. We also use cookies to assist in targeted advertising. We use cookies to more accurately target advertising to you, to show more relevant ads online. These cookies are anonymous. If you receive one of those cookies, we may then use it to identify you as having visited our site if you later visit other sites that are part of the Google advertising network, and will serve targeted advertising based on this information. User data is anonymous.

YouTube cookies
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.

Google Adwords Conversion Tracking & Tag Manager
We use this type of conversion tracking to help us see when our adverts lead to conversions. We track when a customer completes an action on our website. This could be, for example, making a enquiry, signing up for a newsletter, clicking on a button or any other valuable action a customer can take on our website. No personal data is stored using this type of tracking.

Google Dynamic Remarketing
Remarketing allows us to show ads to people who’ve previously visited our website letting us show previous visitors ads that contain products and services that they viewed on your website. We can then present messages tailored to our audience.

LinkedIn Ads & LinkedIn Analytics
We use LinkedIn as an advertising platform to target  customers and deliver us insights to or marketing performance. See https://www.linkedin.com/legal/privacy-policy

Opting out of Cookies

Most web browsers allow some control of non-essential cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them visit www.aboutcookies.org or www.allaboutcookies.org.

One thing to note: if you opt to not allow the saving of cookies using your browser, you are likely to see the Cookie Information pop-up every time you visit most websites, as it is likely your preference will not be saved. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

You can also find out more via our Privacy Policy.

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