Elite Dynamics has partnered with a leading international training provider to offer round-the- clock training to its holiday park and leisure resort software customers.
Elite Dynamics, who became an official Microsoft Gold partner in 2020, has teamed up with fellow Gold partner, ClickLearn, to deliver ‘EliteAcademy’ – a fully digitised training platform for the Holiday Park industry.
EliteAcademy, which will boast a suite of on demand software training programmes, will launch in the New Year and will be the first of its kind available to Elite Dynamics customers.
The platform will deliver training in various formats to suit the customer; from downloadable materials like PDF and Word documents, to classroom based company-branded PowerPoint presentations, and a range of test, try, and show, interactive video simulations.
As many holiday parks and resorts employ a number of seasonal staff, the digitised platform can be accessed as often as required. Employees can work at their own pace and personal training style preference. It is also available at any time and from any device, whether working from home or on site.
Jamaine Campbell, MD at Elite Dynamics, said: “Since March 2020, much of our dedicated customer training has been carried out online but with EliteAcademy, we’re taking it one step further. This is the only missing link in our 360 degrees of customer service, and it’s got the potential to be a game changer.
“We’re building EliteAcademy in line with our own business transformation with the full realisation that certain things – like training, coaching, and mentoring – can restrict a businesses’ growth. As an experienced IT provider, we’re giving our customers everything they need to succeed and as they grow, our product solutions will grow with them.
“We’re passionate about showing the industry that there is so much more technology out there than what they’ve previously been used to. More importantly, we’re demonstrating the overwhelmingly positive effect it will have on their businesses.”
Michael Randrup, Managing Director at ClickLearn said: “We’re excited to be joining forces with Elite Dynamics. We share the same values and belief that having the best productivity and collaboration tools means nothing if employees can’t use them.
“At ClickLearn, we enable the successful onboarding of Dynamics 365 solutions by ensuring that all employees’ learning styles are supported 24/7. ClickLearn raises the corporate IQ in any organisation that heavily depends on people working at peak performance within their IT-systems. Instead of spending time reading manuals or asking colleagues, employees are empowered with corporate guidelines inside their system and in the context where they need help.”
As well as providing access to comprehensive training for users of Elite Dynamics software solutions, a key feature of EliteAcademy will allow content to be developed in line with a holiday park’s own branding and amended to support customers’ own in-house training needs.