Dedicated IT business solution for the boat and yacht building industry. Cloud-based software built on Microsoft Power Platform and Dynamics 365 Business Central technology.

EliteBuilders has been developed with the boat manufacturer in mind to transform your core operation and improve your customer experience by guiding your sales team through the journey of prospect to established customer and beyond.

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What's included in EliteBuilders?

Create and monitor your aftersales & work tickets with full visibility over the process across all customers.

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A 24/7 Customer Portal to give your clients ease of access to a support ticketing platform and for you to maintain quality customer service with improved aftersales processes.

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Effectively manage your team and resources, providing the tools they need to carry out and complete jobs on-site and on the move.

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Gain end-to-end visibility of the customer journey from lead to invoice with full control over every step in the process.

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Build automations and customer journeys to convert your customers marketing interactions into actionable opportunities with email marketing, SMS and feedback surveys.

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Access real-time information about all business operations, displayed in customisable dashboards to suit any reporting requirements.

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Reach your customers at a critical time based on customisable triggers and automation whilst gaining insights into the best methods and time to reach them.

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The Manufacturing and Assembly module in EliteBuilders enables manufacturers to maximise efficiency in the assembly function of any boat manufacturing business.

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Gain full visibility of the despatch and transport process, with traceability of the boat’s journey, records generated automatically, and tools provided to the driver to provide status updates along the way.

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Ready to upgrade your current software?

1

Contact us by completing our online form or calling the enquiry number to arrange a Discovery call with one of our consultants.

2

After your discovery call, we’ll invite you to a demonstration of our proposed solution which meets your IT business requirements.

3

Once you’ve had your software demonstration and all your questions have been answered, we’ll work on an Indicative Price Illustration for you that shows a clear breakdown of all fees and resources included.

4

If you’re comfortable with the Indicative Price Illustration, we’ll visit your business and conduct a series of Business Process Analysis workshops with your team. This allows us to walk through you processes and map them to the functionality of the solution, ensuring that the proposed solution will fit your business and deliver to your stated objectives.

5

Once step 4 is complete, we’ll produce a business proposal for you to review with your team which includes the commercials, the delivery scope, and high-level project plan. After contracts are signed, we’ll organise a project kick-off meeting where you will be formally handed over to the implementation team.

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By joining the Elite Community, you are now part of a very special group of businesses in the park & marina industry, who all share the same enthusiasm for world-class Microsoft Dynamics 365 technology.

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Supporting solutions that can be added to EliteBuilders include

A comprehensive tailored training, support, and mentoring programme for operators, manufacturers and dealers in the park & marina industry.

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EliteAnalytics has a built-in connector to our own Dataverse, where your data is stored and populated from your Elite Dynamics solution.

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EliteCRM brings sales, marketing and customer service together for more relevant, valuable and productive customer insight.

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Built on Microsoft Dynamics 365 Business Central, EliteFinance is an all-in-one business management application.

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EliteH&S is a customisable platform covering all aspects of Health & Safety within your business, configured to your exact needs. From Safety Inspections, Risk Assessments and Accident Reports.

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The benefits

A fully scalable product to support future manufacturing growth and improve business efficiencies.

Ability to make instant decisions and see patterns in data flow.

Improve the customer experience by guiding your sales team through the journey of prospect to established customer and beyond.

Innovate your daily processes, from order to invoice and customer service management.

EliteBuilders is a fully scalable solution to support future manufacturing growth and improve business efficiencies by having all sales, marketing, customer service and field service interaction in one easy to use automated platform.

Make an enquiry now

Request a discovery call here or by calling 0161 615 5548

Discuss your specific business needs with our specialist consultants

Find out about Elite Dynamics’ full suite of solutions

Learn more about how our solutions have benefitted our existing customers

Ask any questions you may have about Elite Dynamics

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Our software at a glance

Contact us to discuss your needs and arrange an informal, no-obligation demonstration.

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How we help our customers

The biggest pull for us is being able to manage and automate our aftersales service. By moving away from paper-based systems to bring everything together in one portal for internal teams, engineers and customers, we are improving processes and really delivering on customer service. Added to that is the wealth of data the software provides to enable us to analyse and report on our performance at any time. So, if we want to know how long it took to close a specific case or to get an engineer out, the information is instantly available.

Tom Foster

IT Support

Pemberton Park & Leisure Homes

We got the impression that Elite were the right organisation in terms of their industry knowledge, their professionality but also the fact that there was a team of people that we were dealing with. We could see the advantages of having a low code, no code system that would allow us to be agile in the way that we developed it and would reflect the needs of the business as the business move forward and grew.

David Potter

Data Analyst

Victory Leisure Homes’ Parent Company

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FAQs

Make an enquiry with our specialist consultants.

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