EliteCRM brings sales, marketing and customer service together for more relevant, valuable and productive customer insight.

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What's included in EliteCRM?

The Sales & Lead Management module in EliteCRM can support your sales function from initial leads through to appointment and beyond.

The Extensibility module in EliteCRM allows our solution to integrate with thousands of supported add-on modules such as DocuSign, Touchdown, SharePoint, and an open API to cater for third-party integrations.

The Marketing module in EliteCRM provides you with the tools to identify the characteristics and trigger points of your existing customers, enabling you to build and grow those relationships and pinpoint where your marketing spend is most and least effective.

The Customer Service module in EliteCRM enhances your customer service and is available in real-time, in one central location, removing the many different islands of data and supporting a highly personalised service.

The Automation module in EliteCRM allows you to transform your customer relationships and drastically reduce your administration time by automating your customer communications during the booking and sales cycles.

The Office 365 and Document Management modules in EliteCRM enables businesses to utilise and integrate Office 365 applications with their Elite Dynamics solution.

The benefits

Automated email communications making it easy to send important messages to your customers when specific events or triggers occur.

Having a 360-degree insight of the customer makes it simple to access and understand your customers' history, preferences, and interactions, allowing for more personalised and effective interactions.

Real-time information is readily available through visual dashboards, allowing you to stay updated on important metrics at any given time.

Ready to upgrade your current software?

1

Contact us by completing our online form or calling the enquiry number to arrange a Discovery call with one of our consultants.

2

After your discovery call, we’ll invite you to a demonstration of our proposed solution which meets your IT business requirements.

3

Once you’ve had your software demonstration and all your questions have been answered, we’ll work on an Indicative Price Illustration for you that shows a clear breakdown of all fees and resources included.

4

If you’re comfortable with the Indicative Price Illustration, we’ll visit your business and conduct a series of Business Process Analysis workshops with your team. This allows us to walk through you processes and map them to the functionality of the solution, ensuring that the proposed solution will fit your business and deliver to your stated objectives.

5

Once step 4 is complete, we’ll produce a business proposal for you to review with your team which includes the commercials, the delivery scope, and high-level project plan. After contracts are signed, we’ll organise a project kick-off meeting where you will be formally handed over to the implementation team.

6

By joining the Elite Community, you are now part of a very special group of businesses in the park & marina industry, who all share the same enthusiasm for world-class Microsoft Dynamics 365 technology.

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Make an enquiry now

Request a discovery call here or by calling 0161 615 5548

Discuss your specific business needs with our specialist consultants

Find out about Elite Dynamics’ full suite of solutions

Learn more about how our solutions have benefitted our existing customers

Ask any questions you may have about Elite Dynamics

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Our software at a glance

Contact us to discuss your needs and arrange an informal, no-obligation demonstration.

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How we help our customers

The one thing I’ve always felt with the Elite Dynamics team is that they make you feel as if you’re their only customer. That’s a great thing. You can always contact them anytime you want and they will always get back to you and always with the response you need.

Thomas Scarrott

Vale Holiday Parks

We didn’t just choose Elite Dynamics because they offer a great system, it’s the best software to fit our longer-term business growth. We knew the software would scale and expand with the business. Now, no matter how big the parks grow or if we acquire more parks, the system and accounting package is already in place and we’ll build from there.

Adrian Gleave

Encore Parks

We chose Elite Dynamics for several reasons but ultimately, we recognise they provide the leading UK based IT solution for the holiday park industry. EliteParks with its enhanced functionality has the flexibility to manage all our business processes and activities in one system.

Claire Lloyd

Darwin Escapes

Knowledge hub

Make an enquiry with our specialist consultants.

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