Bespoke Holiday Home, Park Home and Boat Dealership Management Software built-on the Microsoft Power Platform.

EliteDealers is a comprehensive software solution designed to support any holiday home, lodge, park home, or boat dealer effectively manage sales & leads, all the way through to invoice and aftersales care.

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What's included in EliteDealers?

Complete management of your customer service department from engineer service tickets to customer portal management.

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Support your sales function from initial lead through to appointment, and beyond.

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Easily transform your customer relationships and significantly reduce your administration time.

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Easily access the data and information you need, whenever you need it to achieve objectives & goals and support business growth.

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Easily fully manage the quote, order & invoice process within your holiday home dealership.

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Allocate your engineers’ workloads and have full visibility whilst empowering your team to complete jobs, re-allocate or upload photos where required from any device, even whilst offline.

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Watch our EliteDealers explainer animation below:

Ready to upgrade your current software?

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Contact us by completing our online form or calling the enquiry number to arrange a Discovery call with one of our consultants.

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After your discovery call, we’ll invite you to a demonstration of our proposed solution which meets your IT business requirements.

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Once you’ve had your software demonstration and all your questions have been answered, we’ll work on an Indicative Price Illustration for you that shows a clear breakdown of all fees and resources included.

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If you’re comfortable with the Indicative Price Illustration, we’ll visit your business and conduct a series of Business Process Analysis workshops with your team. This allows us to walk through you processes and map them to the functionality of the solution, ensuring that the proposed solution will fit your business and deliver to your stated objectives.

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Once step 4 is complete, we’ll produce a business proposal for you to review with your team which includes the commercials, the delivery scope, and high-level project plan. After contracts are signed, we’ll organise a project kick-off meeting where you will be formally handed over to the implementation team.

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By joining the Elite Community, you are now part of a very special group of businesses in the park & marina industry, who all share the same enthusiasm for world-class Microsoft Dynamics 365 technology.

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Supporting solutions that can be added to EliteDealers include

A comprehensive tailored training, support, and mentoring programme for operators, manufacturers and dealers in the park & marina industry.

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EliteAnalytics has a built-in connector to our own Dataverse, where your data is stored and populated from your Elite Dynamics solution.

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EliteCRM brings sales, marketing and customer service together for more relevant, valuable and productive customer insight.

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Built on Microsoft Dynamics 365 Business Central, EliteFinance is an all-in-one business management application.

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EliteH&S is a customisable platform covering all aspects of Health & Safety within your business, configured to your exact needs. From Safety Inspections, Risk Assessments and Accident Reports.

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The benefits

Centralised database reduces manual input time across multiple systems.

The ability to view real time information accessible at any time in visual dashboards custom built.

The add on feature off the Customer Portal allows you as a business to streamline your incoming service tickets and providing your customers a 360-degree view on their progression.

Built on the Microsoft Power Platform which allows an end-to-end solution from Lead Management through to Invoice & Aftersales Management.

EliteDealers allows distributors to target customers who are wanting to buy holiday homes and manage their journey using the customer relationship management platform. The solution can be utilised whether it is for a park operator or retail customer.

Make an enquiry now

Request a discovery call here or by calling 0161 615 5548

Discuss your specific business needs with our specialist consultants

Find out about Elite Dynamics’ full suite of solutions

Learn more about how our solutions have benefitted our existing customers

Ask any questions you may have about Elite Dynamics

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Our software at a glance

Contact us to discuss your needs and arrange an informal, no-obligation demonstration.

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How we help our customers

The one thing I’ve always felt with the Elite Dynamics team is that they make you feel as if you’re their only customer. That’s a great thing. You can always contact them anytime you want and they will always get back to you and always with the response you need.

Thomas Scarrott

Managing Director

Vale Holiday Parks

We didn’t just choose Elite Dynamics because they offer a great system, it’s the best software to fit our longer-term business growth. We knew the software would scale and expand with the business. Now, no matter how big the parks grow or if we acquire more parks, the system and accounting package is already in place and we’ll build from there.

Adrian Gleave

Director

Encore Parks

We chose Elite Dynamics for several reasons but ultimately, we recognise they provide the leading UK based IT solution for the holiday park industry. EliteParks with its enhanced functionality has the flexibility to manage all our business processes and activities in one system.

Claire Lloyd

Head of Finance

Darwin Escapes

Knowledge hub

FAQs

How do you access EliteDealers?

You can log into EliteDealers at any time, on any device, from any location using your Office 365 credentials. All you will need is access to internet, although some modules of EliteDealers can be configured to work offline.

How do I raise a quote to a customer with multiple options from manufacturer?

We have built EliteDealers to handle multiple Model Options and extras that can be supplied with any Quote / Order. All you have to do is import the standard RRP prices for Models & Model Options and then you will be able to generate an accurate quote for your customer, including having the ability to add a preset discount or input manually.

Does EliteDealers handle used caravans?

Yes, EliteDealers can manage new from manufacturer and also used holiday homes. This can includes buy backs from parks or purchases from retail customers.

How does EliteDealers handle used caravan VAT?

We have followed the same calculations we use in our EliteParks solution (Business Central) which can handle margin scheme and exclude from margin scheme.

Can I print the Quote, Order & Invoice directly from EliteDealers?

Yes, embedded within the solution is the ability to create and export your own templates built in Microsoft Word. We also recommend a third party connector called Document Core Pack which allows you to send your documents for digital signature directly from within the record.

Make an enquiry with our specialist consultants.

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