Bespoke Holiday and Park Home Manufacturing Software built-on Microsoft Dynamics 365 Business Central and the Microsoft Power Platform.

EliteManufacturers has been specifically designed to improve supply chain management, simplify processes, maximise customer engagement, empower employees to work more efficiently and increase sales conversion for maximum profitability.

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What's included in EliteManufacturers?

Create and monitor your aftersales & work tickets with full visibility over the process across all customers.

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Monitor your customer aftersales tickets with the ability to mobilise your teams whilst providing them with all the necessary information.

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Reduce manual time spent on managing your engineers and empower them to take control of their jobs whilst on-site whether online or offline.

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Gain end to end visibility of the customer journey from lead to invoice with full control over every step in the process.

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Reach your customers in real time and whenever required with the method that best suits them. All whilst receiving back actionable and reportable data.

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Gain the ability to make quick and impactful business decisions with a detailed breakdown of data or top-level overview.

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Reach your customers at critical moments based on customisable triggers whilst gaining insights into the best methods and times to reach them.

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Integrating Microsoft Dynamics 365 Business Central Manufacturing / Assembly gives you full control from order to despatch of your holiday or park homes.

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Control the whole process of the unit; from leaving the production line to arriving at the final destination.

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Watch our EliteManufacturers explainer animation below:

Ready to upgrade your current software?

1

Contact us by completing our online form or calling the enquiry number to arrange a Discovery call with one of our consultants.

2

After your discovery call, we’ll invite you to a demonstration of our proposed solution which meets your IT business requirements.

3

Once you’ve had your software demonstration and all your questions have been answered, we’ll work on an Indicative Price Illustration for you that shows a clear breakdown of all fees and resources included.

4

If you’re comfortable with the Indicative Price Illustration, we’ll visit your business and conduct a series of Business Process Analysis workshops with your team. This allows us to walk through you processes and map them to the functionality of the solution, ensuring that the proposed solution will fit your business and deliver to your stated objectives.

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Once step 4 is complete, we’ll produce a business proposal for you to review with your team which includes the commercials, the delivery scope, and high-level project plan. After contracts are signed, we’ll organise a project kick-off meeting where you will be formally handed over to the implementation team.

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By joining the Elite Community, you are now part of a very special group of businesses in the park & marina industry, who all share the same enthusiasm for world-class Microsoft Dynamics 365 technology.

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Supporting solutions that can be added to EliteManufacturers include

A comprehensive tailored training, support, and mentoring programme for operators, manufacturers and dealers in the park & marina industry.

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EliteAnalytics has a built-in connector to our own Dataverse, where your data is stored and populated from your Elite Dynamics solution.

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EliteCRM brings sales, marketing and customer service together for more relevant, valuable and productive customer insight.

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Built on Microsoft Dynamics 365 Business Central, EliteFinance is an all-in-one business management application.

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EliteH&S is a customisable platform covering all aspects of Health & Safety within your business, configured to your exact needs. From Safety Inspections, Risk Assessments and Accident Reports.

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The benefits

A fully scalable product to support future manufacturing growth and improve business efficiencies.

Ability to make instant decisions and see patterns in data flow.

Improve the customer experience by guiding your sales team through the journey of prospect to established customer and beyond.

Streamline your company’s entire manufacturing process, from order to invoice and portal management, whilst providing an enriched customer experience throughout the sales cycle.

EliteManufacturers has been purposefully designed as a fully scalable IT solution to support future manufacturing growth and improve processes by having all sales, marketing, customer service and field service interaction, in one platform.

Make an enquiry now

Request a discovery call here or by calling 0161 615 5548

Discuss your specific business needs with our specialist consultants

Find out about Elite Dynamics’ full suite of solutions

Learn more about how our solutions have benefitted our existing customers

Ask any questions you may have about Elite Dynamics

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Our software at a glance

Contact us to discuss your needs and arrange an informal, no-obligation demonstration.

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How we help our customers

The biggest pull for us is being able to manage and automate our aftersales service. By moving away from paper-based systems to bring everything together in one portal for internal teams, engineers and customers, we are improving processes and really delivering on customer service. Added to that is the wealth of data the software provides to enable us to analyse and report on our performance at any time. So, if we want to know how long it took to close a specific case or to get an engineer out, the information is instantly available.

Tom Foster

IT Support

Pemberton Park & Leisure Homes

We got the impression that Elite were the right organisation in terms of their industry knowledge, their professionality but also the fact that there was a team of people that we were dealing with. We could see the advantages of having a low code, no code system that would allow us to be agile in the way that we developed it and would reflect the needs of the business as the business move forward and grew.

David Potter

Data Analyst

Victory Leisure Homes’ Parent Company

Knowledge hub

FAQs

Can EliteManufacturers connect to our production system?

Yes, EliteManufacturers has two parts to the system. The first part is built within our EliteCRM area and allows you to manage sales and aftersales. This can also connect directly into Business Central manufacturing to give you a complete unified solution. If you already have a production system and not looking to move across the manufacturing side, we are able to provide you with many routes of integration weather one way or bi-directional. The most common connection used is SQL.

Does EliteManufacturers have a solution for Engineers?

Yes, as standard within our EliteManufacturers solution we have an engineer’s app which allows the team to manage the aftersales ticket on their mobile or tablet device. This can also be configured to work offline. If you have larger teams, we can also discuss the option for Microsoft Dynamics 365 Field Service which allows for skill and resource planning on a larger scale.

Can our customers log into a portal to manage their account?

Yes, our EliteManufacturers solution can be configured to have a customer portal. The portal can allow your customers to manage their aftersales tickets, units, PDIs and account / park information. Additional licenses apply for portal addons.

Can we automate emails to our customers?

Yes, EliteManufacturers is built on the Dynamics 365 / Power Platform which allows you to have full control to setup fully automated customer journeys. Automation can be sent for a new ticket raised in the customer portal or simply to notify the park or even the end user that the holiday home has been despatched from factory.

Does EliteManufacturers integrate with Outlook?

Yes, EliteManufacturers is built on the Microsoft Dynamics 365 platform and will work seamlessly with all your commonly used Office 365 applications; such as Outlook, Word, Excel and OneNote. You can use Outlook with EliteManufacturers to track emails, arrange tasks and add appointments to a customer’s correspondence timeline; and integrate with SharePoint to share, store and manage internal documents.

Make an enquiry with our specialist consultants.

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