Enquiries: 0161 615 5548
Support: 0161 641 8926
Sales Management
Gain end to end visibility of the entire customer journey, from lead to invoice.
- Gain clear visibility of customer buyer behaviour and identify opportunities
- Manage B2B and B2C sales processing
- Sales lead capture automation
- Integrated DocuSign
- Prioritise sales leads using lead scoring, based on behaviour, segmentation, and time
- Reduced administration with automated task management
- Enhance your sales strategy
- Enhanced sales insight & reporting
- Nurture leads with advanced lead segmentation
- Boost business efficiency with access to data from any device
Customer Portal
Monitor your customer aftersales tickets with the ability to mobilise your teams whilst providing them with all the necessary information.
- Upload files and images
- Customers can have access 24 hours a day
- Full visibility of aftersales
- Available on any device
- Live information
Customer Service Management
Maintain a competitive advantage with improved relationship management that exceeds expectations.
- Customer and park analysis
- Warranty claims processing
- Chargeable claims processing
- Feedback and problem
- Automated data capture
- Integrated web forms
- Warranty to sale identification and management
- Unit and model details capture
Engineer Management
Deliver exceptional customer experiences using Engineer Management to dispatch the right resource at the right time to the right place—with all the tools to succeed the first time.
- Complete more service calls per technician per week
- Case to work order processing
- GPS tracking
- Inventory management
- Resource skills for intelligent resourcing
- Resource tracking
- Reduce travel time, mileage, and vehicle wear and tear
- Organise and track resolution of customer issues
- Communicate an accurate arrival time to customers
- Provide accurate account and equipment history to the field services team
- Keep customers updated with the status of their service call and when it’s resolved
Request a discovery call for more information about our holiday home manufacturers software
Our Partners & Integrations
