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Why your holiday park needs more than just a booking system

2nd December 2020 / 0

Holiday parks and resorts are following closely in the footsteps of the hotel industry in regards to technological advancements and there are many areas of your holiday park business where technology can help the staycation industry.

Staycation breaks have been increasingly popular among holidaymakers in the UK. Since 2018 booking rates for the holiday park sector have been increasing immensely, growing year on year, meaning that holiday parks need an effective park management software to ensure all aspects of their parks are running efficiently.

Elite Dynamics is the most advanced all-in-one management software solution for the holiday park industry.  Designed specifically for the holiday park industry and developed for single or multi-park operators alike, Elite Dynamics offers a range of dynamic park management solutions, powered by the latest Microsoft Dynamics technology.

So what do holiday park operators look for in their park management systems? 

With as many as 80% of people booking their holidays online, including for holiday parks and caravan parks it is essential that your booking system can meet the demands.

An important quality of a park management booking system is the ability to integrate bookings, customer data management and invoicing. A system that can save you and your team time is invaluable. EliteParks unifies and manages your business processes, lead management, sales management, reservations, on-park operations, financial controls and reporting – within a single integrated system.

Holiday parks also appreciate the integration between accommodation bookings and attraction bookings. The activities module within EliteParks gives you the ability to manage any kind of bookable activity or workshop, which will enrich the customer’s pre-booking experience with the park and more importantly, bring in additional revenue.

Improve your customers journey with EliteCRM

Currently 91% of businesses with more than 10 employees use customer relationship management software which shows that it is nearly impossible to remain competitive without a well matched CRM system. EliteCRM offers an advanced customer relationship management solution, helping you to improve your customer journey with an all-in-one CRM solution.

As with the rest of Elite Dynamics packages, EliteCRM has been built on the Microsoft Dynamics Business platform and is the perfect tool to help bring your marketing and sales teams together and ultimately, improve sales by improving your customer’s journey.

This market-leading CRM platform is based on a robust and efficient automation engine to help reduce the number of mundane tasks that your sales team have to undertake.

EliteCRM can also be fully customised to meet the needs of your specific customers, with fully automated and personalised sales processing.

In these current times of uncertainty it’s crucial that your sales team nurture a potential customer from prospect to satisfied customer, which is exactly what your target customer base will expect from their booking experience.

Bring your finances and sales together with EliteFinance

EliteFinance, our finance management package, offers an all-in-one business management application to help you bring your finances and sales together as one. Helping you to meet the needs of the modern holiday park and caravan park with automated tasks and workflows, EliteFinance gives you a complete picture of your park.

The software allows you to fully optimise areas of your park management such as planning, scheduling, operations and cost management, as well as automating and streamlining your supply chain too.

Take the next step in discovering how your business could benefit from implementing Elite Dynamics – get in touch with us today and a member of our experienced team will be happy to help.

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