Here at Elite Dynamics, we recently launched two new packages to accompany our existing EliteParks park management solution, EliteCRM and EliteFinance, to even further make managing your park as easy as possible.
We’re going to take a quick look at each, as well as some of the benefits that they could bring to your park.
Our new EliteCRM advanced customer relationship management solution will help you to improve your customer journey with an all-in-one CRM solution.
As with the rest of our packages, EliteCRM has been built on the Microsoft Dynamics Business platform and is the perfect tool to help bring your marketing and sales teams together and ultimately, improve sales by improving your customer’s journey.
This market-leading CRM platform is based on a robust and efficient automation engine to help reduce the number of mundane tasks that your sale team have to undertake.
EliteCRM can also be fully customised to meet the needs of your specific customers, with fully automated and personalised sales processing.
Other features of EliteCRM include the ability to send post-sale and post-holiday surveys to your guests to help improve your customer service going forward, as well as marketing campaign and budget management.
It’s crucial that your sales team nurture a potential customer from prospect to satisfied customer, which is exactly what your target customer base will expect from their booking experience.
EliteFinance is our brand new finance management package which offers an all-in-one business management application to help you bring your finances and sales together as one. Helping you to meet the needs of the modern holiday park with automated tasks and workflows, EliteFinance gives you a complete picture of your park.
EliteFinance allows you to fully optimise areas of your park management such as planning, scheduling, operations and cost management, as well as automating and streamlining your supply chain too. Other features and benefits include detailed customer accounting, real-time financial intelligence and analytics and robust reporting.
Both the EliteCRM and EliteFinance packages are can easily be accessed by any members of staff, regardless of location and device that they’re using. They’re also designed with a friendly and easy to use interface, making them as easy as possible for all members of your team to use with minimal training and both fully integrated with both Outlook and Office 365 for document. Our EliteCRM system is also built to improve the management of customer communications and features social media integration with platforms such as Facebook, Twitter and LinkedIn.
The software solution that is right for you depends on the size and nature of your holiday park, but these new standalone packages are an ideal way to experience some of the great benefits that EliteParks can offer your park without having to commit to the full package, allowing you to add to your existing park management software rather than overhauling the whole system.