Case Studies

Chestnutt Holiday Parks

Geoff Chestnutt, Director of Chestnutt Holiday Parks in Northern Ireland, oversees a family-owned business that has grown from one park in 1968 to four parks along the Mourne Coast. Despite initial reluctance to digitise the business due to the emphasis on a personal, family touch, Geoff recognised the need for modernisation.

Solutions implemented

Coastfields Leisure

Coastfields, an operator of nine holiday parks on the Lincolnshire coastline, opted for a gradual approach to upgrading their business systems, initially focusing on finance with EliteFinance. Impressed by the functionality, control, and reporting capabilities of EliteFinance, they transitioned to a complete park management system with EliteParks and the top-tier EliteCRM Diamond solution.

Solutions implemented

Great Blue Resorts

Great Blue Resorts transitioned to EliteParks due to the need for an all-encompassing, scalable management system supporting their continuous growth. The decision to switch was driven by the desire for a versatile solution that could evolve with the expanding holiday park.

Solutions implemented

Habitat Escapes

Habitat First Group, operating holiday resorts in The Cotswolds and Dorset, experienced a significant increase in plot sales in 2020 despite the challenges posed by the Covid-19 pandemic. The resorts offer high-end lakeside properties, and the demand for rentals and property maintenance led to the creation of related services.

Solutions implemented

Lifestyle Group Northern Ireland

Lifestyle Group NI entered the holiday park sector in 2019, acquiring five parks in Northern Ireland. Focusing on technology as a priority, the parks cater to a diverse customer base, offering homes ranging from £20,000 to £250,000. With a new owner, Adrian Gleave, fully involved in day-to-day operations, the strategy is to embrace growth and development in the evolving market.

Solutions implemented

Maguires Country Parks

Maguires Country Parks was established 1981 and now has eight 5-star parks across County Durham, Northumberland and North Yorkshire. Their transition to EliteParks IT business solution, EliteCRM Gold, and Continua Document Output was completed within three months, going live on 1st April 2021.

Solutions implemented

Park Holidays UK

Park Holidays IT Director, Michael Procyshyn, shares his insights into the company's technology evolution, highlighting the challenges faced before the adoption of EliteParks in 2017. The shift was driven by the need for a comprehensive solution in the holiday park industry, mainly to integrate bookings and accounting seamlessly.

Solutions implemented

Pemberton Park & Leisure Homes

Elite Dynamics expanded its IT solutions to include holiday home manufacturing with the signing of Pemberton Park & Leisure Homes. Pemberton is the first to adopt the 'EliteManufacturers' solution, our operational platform integrating Sales, Marketing, Customer Service, and Field Service built on Microsoft Dynamics 365.

Solutions implemented

Vale Holiday Parks

Thomas Scarrott, the Director and co-owner, initiated a switch to Elite Dynamics after realising its alignment with their needs. Vale's proactive approach involved park managers taking responsibility for transferring their data, ensuring staff buy-in to the company’s new IT solution. The integration of EliteParks aims to provide real-time dynamic information, enhance efficiency, and increase collaboration across departments.

Solutions implemented

Victory Leisure Homes

Victory Leisure Homes, a Yorkshire-based holiday home manufacturer under the Rix Group, has been producing innovative holiday homes and lodges since 2009, distinguishing itself in design, customer service, and technology. In 2022, Victory partnered with Elite Dynamics to pioneer digital development in customer service and engineer management.

Solutions implemented