Great Blue Resorts, Canada transitioned to EliteParks due to the need for an all-encompassing, scalable management system supporting their continuous growth.
The decision to switch was driven by the desire for a versatile solution that could evolve with the expanding holiday park. EliteParks, offering advanced features and flexibility, has been implemented across all departments, including accounting, reservations, owners, and sales.
The transition to EliteParks initially posed a challenge for the team but proved user-friendly over time, contributing to improved communication and secure data management. Notable benefits include enhanced reporting functionality, streamlined daily tasks, and the ability to manage permissions securely.
The challenges
- The constant growth of the holiday park was a key driver for change, indicating a need for a system that could scale with the company's expansion.
- The customer found EliteParks to be a much more advanced solution with additional options and functionalities compared to their previous system.
- Initial resistance and apprehension from the team due to the change, but they eventually adapted to the new system and found it user-friendly.
- A need for a secure database was addressed by EliteParks, allowing the management to control permissions, restricting certain users from editing data.
- All departments, including accounting, reservations, owners, properties, sales teams, and website integration, needed to utilise the software effectively.
- Great Blue Resorts plans to implement EliteParks across all resorts, indicating a positive outlook and intention to extend the usage of their solution in the future.
Solutions implemented 
