Park Management

Yes. The EliteParks solution ships with fully functional APIs to link to your own website or to 3rd party booking agents. Additionally, you have the option of using the out of the box online booking portal that can be embedded into your EliteParks solution.

Yes. EliteParks sits on the Microsoft Dynamics 365 Business Central platform (formally NAV) and is the only solution on the market to have a fully integrated finance module

Yes. EliteParks allows any combination of membership start dates and membership length. The initial invoice (joining fee) is raised on activation of a membership and the date the next invoice is due is stamped on the Membership record. EliteParks has a membership invoicing routine that can be run as often as the business requires to raise all invoices up to a defined date.

Yes, we have a Data Import Wizard that eases the bulk import of financial and operational data. Elite Dynamics will provide you with a Data Import Template excel file that can be populated and imported into EliteParks. This includes data such as Plots, Units, Customers, Meter Readings, Vendors, Opening Balances etc.

Yes, EliteParks marketing preferences are customisable to suit the business. Marketing products (holiday sales, memberships, etc) and communication types (direct mail, SMS, etc) are configurable and the opt in/opt out for each combination is stored against the contact in EliteParks.

Yes, of course. Microsoft has passed the MTD HMRC compliance tests for Dynamics 365 Business Central being MTD compliant. Elite Dynamics have integrated this into the EliteParks solution.

EliteParks has a flexible solution for sublet bookings, to allow the operator to account for monies collected on behalf of owners and make repayments with a choice of administration cost rules. For example, you can charge the owner a percentage of the booking or a fixed cost per booking.

EliteParks offers the functionality to very easily include documents in formats using simple methods such as drag and drop, or a one-step upload by which that document will be safely archived and linked to the system transaction in one very easy step.

EliteParks software incorporates a seamless experience from the point that a customer reaches out to your company as a response to a specific marketing campaign or via a search for what you are offering. Each customer journey is progressed through a sales and marketing management software (CRM) and are processed through to becoming your satisfied continued customer either through holiday bookings or a purchase of a holiday home, and the use of any other facilities you have to offer.

EliteParks is built on Microsoft Dynamics 365 technology and allows for complete integration of Microsoft Office 365 to give you full control of your entire business operation.

Yes, we have out of the box APIs for both bookings and owners, which allows for any 3rd party website integration with the EliteParks solution.

Both. EliteParks can be hosted on your own hardware or we can provide a SaaS solution with a cloud deployment – whichever option best suits your current infrastructure. We will discuss this with you at the initial consultation meeting. The majority of our customers have a SaaS solution.

EliteParks can be accessed on a PC or laptop via a web browser; or on a tablet or mobile device via a native app. All that is needed is an internet connection, and EliteParks can be accessed securely from any location at any time.

Yes, EliteParks has the ability to apply special offers against bookings that allow for a percentage off, fixed amount off, or a fixed holiday price. With the dynamic pricing functionality, you also have the ability to increase the price of the holiday as your occupancy levels reach their maximum.

Yes, EliteParks has a fixed asset module that is integrated into the hire fleet management, as well as the financial ledgers.

EliteParks has a maintenance job module where both park maintenance and customer after sales jobs can be recorded, allocated and managed efficiently. Sales invoices can be raised directly from the job to the owner for chargeable work and the module has the option of being linked to inventory allowing you to manage stock levels of key maintenance items.

Yes, EliteParks has configurable approval workflows that can be allocated to purchase documents. Each user can be configured to have a certain level of authorisation and when the purchase order hits that user’s limit, the manager will receive a request to authorise the order before it is released to the supplier. If the approval request is rejected by the manager, then the user will receive an email notification.

EliteParks is the only solution on the market with a fully integrated accredited accounts package. So as a holiday or residential park operator you have the option to replace your existing accounts package with EliteParks to create maximum efficiency and return. However, if you have a compelling reason to keep your current accounts package we can provide a link between EliteParks and your finance system.

Yes, EliteParks can be deployed in the Cloud on Microsoft secure platform or it can be loaded onto an in-house server. Whichever deployment option is chosen, EliteParks is accessed via a web browser from your PC, tablet device or smartphone.

Yes we have two options with regards to providing owners access to manage their account. The first is via our Owners API which will provide your digital agency the functionality to connect your website directly to EliteParks. The second is via our My Elite customer mobile app which enables you to automate invoicing to your owners, notifies them when payments are due and allows payments to be processed. My Elite is a supporting solution of EliteParks, designed to enable your owners to self-serve and manage their own accounts.